Privacy Policy

This Privacy Policy describes how My Milk (“Company”, “we”, “our”, “us”) collects, uses, and protects the information of users (“you”, “your”) when you use our Milk Delivery Mobile Application and Website ([Website URL]).

1. Information We Collect

We may collect the following information:

A. Personal Information

Full Name
Mobile Number
Email Address
Delivery Address
Billing Address
Account login credentials

B. Transaction Information

Order details
Payment status
Transaction ID
Subscription plan details

C. Device & Technical Information

IP address
Device type
Browser type
App usage data

D. Payment Information

We do not store your debit/credit card details. Payments are securely processed through Razorpay or authorized payment gateways. We only store transaction references and payment status.

2. How We Use Your Information

We use your data to:

Process orders and subscriptions
Deliver milk and related products
Process payments securely
Send invoices and order confirmations
Provide customer support
Send service notifications and updates
Improve app and website performance
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data.

We may share limited information with:

Payment gateway providers (e.g., Razorpay)
Delivery personnel for order fulfillment
Government authorities if required by law

4. Data Security

We implement reasonable security measures to protect your data against unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only as long as necessary to:

Provide services
Meet legal or accounting requirements
Resolve disputes

6. Your Rights

You may:

Update or correct your account details
Request account deletion
Opt out of promotional communications

To exercise your rights, contact: mymilk.admin@gmail.com

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.